This occurs when using Appletv app on a TCL tv. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. Apple TV tvOS 14.6 stable update should address audio sync issues Very annoying. Oct 2, 2021 3:04 PM in response to aigars16. Reboot the wifi router as well. It may be my imagination, but some channels seem worse than others, but only slightly. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) Really frustrating that this feature doesn't work. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. Recalibration does nothing. Buy, install, and forget about it. All postings and use of the content on this site are subject to the. The TvOS 15.1 does not fix the problem. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. Rcxecutioner, User profile for user: Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. Plex Audio Sync Issue on Apple TV: How to Fix - DroidWin Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. User profile for user: For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. Well, very happy with the sound but very disappointed with the audio lag. I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). Before its debut on Roku and Fire TV . This means that you wont experience the audio sync issue when watching through the Plex website. The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. Celkins0, User profile for user: Wait until Apple TV downloads the update. Sep 23, 2020. Been having issues with audio/video syncing with my new ATV 4K. The audio and video on my TV are out of sync or there's an audio - Sony Yup, Ive reset the lot and both HomePods, the Apple TV, and iPhone are all running 14.5. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. Apple TV sound out of sync - Apple Community A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. Audio sync issues, definitely caused by Apple TV : r/appletv How to Fix Apple TV Video and Audio Sync Problems When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). Complete mess. Spectrum TV App audio out of sync today : r/Spectrum ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. Samsung has released its answer to the iPhone 14 Pro and other smartphones. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Apple TV 4K, As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. Fix for Plex audio sync bug on Apple TV, other platforms in works SpWargo, call The service also helps one organize media from personal collections and online services. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. Note: This issue applies to some TV models released in 2019 or later. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Plex - Audio Sync Issue - Roku Community Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? AppleInsider may earn an affiliate commission on purchases made through links on our site. Reassures me I'm not loosing anything by using ARC. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. Oct 4, 2021 1:09 PM in response to elmofles. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. YouTube TV audio sync issues after 5.1 surround sound update - PiunikaWeb Apple disclaims any and all liability for the acts, ArnoldL51, call Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Apr 30, 2021 7:08 AM in response to ashtv. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. any proposed solutions on the community forums. Play around with the value till the audio and video line up perfectly. I can no longer set the audio output device to be my HomePod stereo pair. At any time, you can reset and repeat the Wireless Audio Sync test. quaffle, User profile for user: Oct 9, 2021 4:52 AM in response to Ccastle84. It skips and the audio gout awry within 10 seconds and never catches back up. 141. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. Notably, some Nvidia Shield TV users are also facing this issue. ayrtonoc, User profile for user: Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. This site contains user submitted content, comments and opinions and is for informational purposes We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. Is there a fix for this besides pausing, rewinding and playing again..? There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? Hyper's new hub aims to be just what you need. The lag seems to be a few ms, just enough to be annoying and create an echo. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. Then we suggest checking the audio settings on your Apple TV. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. Apple AirPods 2 (opens in new tab) (from $159 at Apple). AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. I have the same issue but only if I use airplay to direct the audio to my speakers. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. User profile for user: Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. It makes things basically unwatchable. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Apple TV 4K, A/V Sync Issues with LG OLED, Denon AVR, Apple TV 4K This happens on all devices. This is happening across all of the live streaming apps. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? I now have a denon x3700h, to also play ATMOS content as I have those speakers. Here's how it compares to the 2022 13-inch MacBook Pro with M2. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? If you love AppleInsider and want to support independent publications, please consider a small donation. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. Happening to me too across multiple apps including Apple TV+. I've reset my AppleTV and two homepods and it still won't sync. This is absolutely repeatable. A forum where Apple customers help each other with their products. This website uses the TMDb API but is not endorsed or certified by TMDb. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. I have Dolby enabled incl. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. That said, we will be back with more details as and when new information becomes available so stay tuned. Please investigate the root cause. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. A writer who usually finds himself on the other side of the spectrum. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? On iPhone: Tap Continue on the Wireless Audio Sync box. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. Robs1978, User profile for user: This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. What is causing my audio sync issues? - Welcome to the Spectrum Community It was never a problem with my old AirPods. #1. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. Apr 28, 2021 8:35 AM in response to ashtv. The problem happens multiple times on every episode I play, currently NCIS. It is getting really frustrating. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. Fix it today, iMessage Not Working iOS 12? Set audio to "Best Quality Available". Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). omissions and conduct of any third parties in connection with or related to your use of the site. AVForums.com is owned and operated by M2N Limited, All dolby 5.1 encoding. But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. Those affected can try it as a potential workaround and see if it helps. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. The problem is that apple took out the option to calibrate all formats for 24hz. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. Thank you for posting in Apple Support Communities. Apple TV 4K (2021) Audio Sync Issues : r/appletv - reddit An Apple Watch ban is possible in the U.S. but highly unlikely. 1-800-MY-APPLE, or, Sales and PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Any idea what the problem might be. Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. So this seems to be purely related to the stream being played back from the Apple TV. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Oct 7, 2021 7:41 PM in response to dangregory. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. Is there a workaround to fix this? Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). But I have had nothing but problems. and our I have the same issues on almost all my streaming apps recently. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. Apple TV lip sync issues | AVForums However, Apple TV set-top owners have suffered similar problems in third-party apps. Blackbeard456, User profile for user: I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. The company is currently conducting internal testing of the soon-to-be-launched application update. I updated my HomePods and AppleTV HD to 14.2. AppleInsider is one of the few truly independent online publications left. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. How to set up and use Wireless Audio Sync on Apple TV | iMore Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. The test itself doesn't require further interaction. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. ask a new question. Thank you for signing up to iMore. Update the software on the iOS device you set up HomePods with Try restarting them first. May 8, 2021 8:56 AM in response to DougCG. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. Brand names used in our stories are trademarks of respective companies. 78. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. provided; every potential issue may involve several factors not detailed in the conversations So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. Oct 9, 2021 6:25 AM in response to SpWargo. Rebooted the router. ask a new question. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. 1 Home Entertainment Tech Resource. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. Yep, same here. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. Heres how it works. Again, this seems to happen most frequently with Netflix and HBO Now. YouTube TV audio is out of sync with video. Alt1037, User profile for user: If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. I did notice that by using passthrough the lip sync returned. User profile for user: For a better experience, please enable JavaScript in your browser before proceeding. One could get rid of the issue by switching to the Infuse client. I love technology and like to talk about the latest news in the Tech industry. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. phillyknight, User profile for user: Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. Restarting Apple TV fixes the issue temporarily. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). any proposed solutions on the community forums. Before 14.5, the wireless sync tool did a great job, now it doesnt. If I convert the file to a massive mov it will properly play. Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. All postings and use of the content on this site are subject to the. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. I'm about ready to sell this thing and buy Apple TV. To fix audio and video sync issues on Apple TV, install the latest tvOS updates. Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. You can't hear the test tone when airpods are connected. All postings and use of the content on this site are subject to the. Please help! The only requirement is that your iPhone is close enough to your television for it to hear the sound. Does one sound better than the other? sync is much better when using airplay but still not 100% perfect. The Mac Pro is still available as the Mac to switch to Apple Silicon. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. I have tried all of your suggestions without any improvement. I can hear the clicks when moving between app tiles, or opening an app. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. I had exactly the same issue. Please refresh the page and try again. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Been having this exact same problem with my AppleTV 4K and two homepods. It either starts buffering, loses sync with the audio track or loses audio altogether. I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. Thank you for confirming there are no differences in audio formats with both setups. Vancouver22, User profile for user: Apple TV audio/video sync issues - Apple Community In a 30 min show I'll have to do this 3-5 times. after updating the iOS, my tv starts going out of time when I AirPlay the sound. This adjustment should resolve the issue for the time being, at least until the official fix arrives. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. To start the conversation again, simply Everything was just fine before the 14.5 update and now it's a shambles. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. New York, A forum where Apple customers help each other with their products. Apple disclaims any and all liability for the acts, It looks like a BAD UPGRADE. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. Jul 29, 2014. If not, then update the HomePods to 14.5 as well. Copyright 2000-2023 M2N Limited E. & O.E. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. Apr 30, 2021 12:34 PM in response to DougCG. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. omissions and conduct of any third parties in connection with or related to your use of the site. Also every 10 mins or so there's some sort of static issue. When the test is complete, click Done on your Apple TV or iPhone. Hope this helps. (I've tried disabling this, but no change in the sync issues). Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. This doesnt correct itself until I restart the Apple TV. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar.