It is only 1 and 1/2 years old. Called some else that addressed in 2 weeks. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. My frig model is LFXS30766/86. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. Compressor runs non stop. Didn t see number on recall list but should be. Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. Totally unbelievable that a top-of-the-line unit would fail after 3 years. If there are class action suits against LG, why do we not get notified until a problem occurs. The refrigerator alone was $2400 and now after just over 2 years the compressor is shot. I have a Kenmore Elite LG refrigerator. Talked to 5 different repair men. Customer service is just a bunch of dopes and you never get anywhere. It's only been a few years. Last week our ice maker stopped working, and then a few days later the frig and freezer both stopped working. I have photos. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. It is 8.5 years old. I have always had GE Products. This was all right before Thanksgiving. Spoiled food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor. LG needs to be investigated thoroughly. Its frustrating because the English of the people we spoke with is not very good. Please advise me on next steps. Fridge quits cooling and freezing. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. This is a faulty design problem and I would like a better more reliable replacement. It also has many features to . I too purchased a kenmore elite model 795.740!! 1000 dollars to have it fix. The repair man told me that he had those model with the same problem for that year. Don't buy LG. These kenmore elite refrigerators model 795 recall are energetically classified based in the percentage of consumption they have for the average. Shop Kenmore. Called sears and they suggested I buy a Service plan to save 50% on repairs. Model 795.74025.411. What to Do If You Don't Win Your Kenmore Elite Refrigerator Lawsuit Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. 79574023411 Kenmore Refrigerator Parts & Free Repair Help This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . This is unbelievable to me. I have notified LG and called every repair person with about 50 miles. Anything we can do about this? I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. I live in a rural area so distance would probably increase the uncovered labor charges! Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. According to plaintiffs, the problem stems from a defective linear compressor. Only part is covered under warranty. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. We have been without a fridge now since then as the Sears Repair . He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. After several attempts I finally got in touch with Sears Home Repair. He replaced the part and mentioned that it may not work and something major could be wrong. I called a repairman who checked the unit and confirmed that the compressor was bad. This 21.9 cu.-ft. (claimed) side-by-side Kenmore . Never buying a Sears, Kenmore, LG product! This model is no longer available or might have limited distribution. (56 pages) Refrigerator Kenmore Elite 795.7132 Series Use & Care Manual. Kenmore 795.51832 review: This annoying Kenmore fridge left us cold We, like many, many others have a failed LG French Door refrigerator after just 17 months. Sears repairman said it was the compressor. We called a repair person and they didn't know what to do because it was intermittent. Cost is around $1300.00, This is BS, anyone with suggestions. Also the whole system neeeds replaced. Estimate he gave me for parts and labor is $1,100. I then called Sears. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. Ill never buy another Kenmore or LG product. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . He informed me that while the part was free, it would be $705 for the repair to be made. Scam, unauthorized charges, rip off, defective product, poor service. Now, 25 months of owning it, it quit again. CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! they said warranty has run out. This is disgraceful and we will never purchase anything from Sears again. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. He said the compressor is completely shot, and it's not worth it to replace the compressor. First a compressor at under 2 years (which by the way took Sears 2 months to obtain a new part!) Your Recalls and Product Safety Alerts; Amazon Assistant; Help; English United States. . $1,000.00 to repair (paid $2,500 for the refridgerator). So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. I'm disgusted! I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. To the group of investors who bought out Sears, you can stick this brand up your giggy! i went to LG's FB site and posted about my failed Kenmore Elite fridge. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. Bought my Kenmore Elite May 2019. We contacted Sears and were told that we had to call LG. Compressor should not quit working after 5 years. Bought defective refrigerator, not right since it arrived. We were concerned and called a repairman out. In addition to a small freezer we had to go out last night to purchase a small refrigerator. Had a repairman out on Memorial Day and he new it was the compressor. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. I now have had 3 other service calls all 4-6 months a part for the same issue. I have the LG Studio, serial number LSFXC2476S, which I purchased on 8/27/16. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. It is now doing it again for the 5th time and I do not want to pay for another service call. We were able to finally get a replacement fridge in June 2016. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. Kenmore Ellite. When I explained where the warranty information came from, they said I had to call Kenmore. I have an LG MODEL # LFXS30796S purchased in Jan 2019. Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. i purchased a LG double door refrigerator at Home Depot. Kenmore Refrigerator Compressor Failure Class Action Lawsuit - reddit Had a repair 2 years later and now, August 2021 the compressor is done. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. Step 5: Add Refrigerant. This s my first and last Kenmore/LG product. Supposed had a ten year warranty. This fee was $130. We paid 3rd party to come and install parts and the new compressor was dead!! I cannot afford that. Unfortunately the Kenmore sits dead in my kitchen after 4 months and I am looking at GE to replace soon. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. We just came back from vacation and discovered the refrigerator was running but not cooling anymore. Kenmore Elite 795 Ice Maker Leaking. He was surprised I got 6 years out of the first one. After 2 days, the unit was still not cooling. I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. I did so and 2 tech's came. No one will touch LG! Sign in Submit a Complaint. Kenmore 795 model bottom-freezer refrigerator error codes Repair app in 2wks. (about 2008). Our fridge was no longer cooling on October 22. Repairman says the linear compressor is failing. Sears will not fix it , they can not get parts from China. Calls to the customer service number now do not result in any way to speak to a live human being. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. Bought a L.G fridge freezer in November 2016. Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. My question who is going to help me? I paid for a sears service person to come and assess the issue. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. Kenmore Elite 3-Door Bottom Freezer Fridge #795.77543600 Sears Kenmore refuses to honor the warrantee specified in my owners manual. repair company is saying that even that may not fix the unit as it may need a compressor. I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. open the freezer and fridge to nothing being cold at all. I purchased Kenmore Elite refrigerator 2017. I have a 32 cubic feet LG and have had all kinds of problems with it (3 door unit) and its conveniently not covered. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. Every part was replaced, Twice, if not more. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). July 17, 2021, my Kenmore Elite stopped all cooling/freezing. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. My Kenmore Elite refrigerator purchased July 2019 stopped working over 2 weeks (now going onto 3 weeks) ago and since I have extended warranty, I placed a call for service. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. The part was backordered. Compress and Board bad and air filter is difficult to replace. kenmore refrigerator recall from Sears.com Kenmore 94293 4.4 cu. In this article, the top 14 comes from brands: Kenmore, Enterpark only, ICEPURE, Mist, Tier1, APPLIANCEMATES, PUREPLUS, Kenmore Elite, MONKEMON which are reputable brands in the market. He said all the LG technicians have quit in Florida as they are not being paid by LG. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. Bought and installed new from Sears in 5/17. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. Model number 795.73133.410. Kenmore elite refrigerators model number 795 - Best deals on refrigerators New Unit now not working! Now it's July, 2018. Who knew you should research lawsuits before purchasing a refrigerator!!! The tech came out and said nothing was wrong. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. The unit was made by LG for Kenmore. So disappointed in this product! If there is a lawsuit please sign me up, as I know in my heart I will not be compensated.
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