Very poor policy for online shopping. I ordered another one a couple of days ago and it gets here tomorrow and I cant wait, the price is well worth it. The demanding party shall select the forum, and thereafter the service shall select the judge. It shipped SUPER fast, and I loved the style, design, & quality. The Selfie Leslie Team was accommodating, quick to respond, and so friendly! Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. All transactions submitted through Selfie Leslie are encrypted with 256 SSL software which encrypts information you input to protect it from interception by outside parties. Exchanges are FREE! The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. Others stated that the brands garments are well-made and stunning to wear. Unrealistic return policy. In this case, it screams single and ready to mingle energy. MAKE SURE YOU READ THE POLICIES CAREFULLY BEFORE BUYING. Find many great new & used options and get the best deals for NWT Selfie Leslie Women Yellow Casual Dress XS at the best online prices at eBay! Tis the season for glow-ups. As soon as your order ships, you will receive an email confirmation to the email address you provided upon checkout. Some of our styles are known to fly right off our online shelves. We couldnt find any information about who owns Selfie Leslie or who the CEO is, which was a bit weird. I was a little confused with the return/exchange process and was starting to panic a little bit at one point, but the customer service team explained it all and worked with me on my specific issues. Were sorry to hear that your order was canceled! I politely asked to cancel the order and they denied my request because it had already shipped so I can understand that but when it did get here my daughter opened it to make sure that it was the dress and . Date of experience: June 17, 2022 Dannica Ramirez is a content writer for ClothedUp. All shipping and handling charges are non-refundable, except for defective or damaged products. If I had a question of any kind, they were on it in no time. Clothing brands that are heavily advertised on social media and are very influencer-esque can be a bit sketchy (like many things glorified on the good ole internet). All rights reserved. You may opt-out of the Service at any time. While we do our best to accommodate all our customers, please note that once store credit is issued it cannot be converted back into a cash/card refund. These items cannot be returned. Store credit is issued within 2 weeks once the package is delivered. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. | PRIVACY POLICY. Though Selfie Leslie mostly advertises its super cute collection of dresses, the boutique also carries tops, bottoms, and even wedding attire! Fortunately, the brand is quite active in addressing buyer grievances. Eligible online returns will receive a shipping label via email that you'll print and attach to your package. Order numbers start with AU. It goes against our guidelines to offer incentives for reviews. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Furthermore when I tried to contact the team about this, I got a reply that their "QC team will be in contact shortly". Local countries' Taxes and Duties are the responsibility of the customer. So we were given a full refund and told to not worry about shipping the damaged dress back. A $9.75 RETURN FEE applies to ALL returns. However, if your order is more than $1,000 it may be subject to import duties and taxes, which are levied once a shipment reaches your country. Hello. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and safe. With this information given to them, they were more than willing to accept it being returned in a clean bag as long as the tag is still on the item. Wonderful wonderful customer service is the most important, thank you! To see how we collect and use your personal information, please see our. Unfortunately for all of our international Selfie Leslie lovelies, all international packages can potentially incur charges upon their arrival in the destination country and those charges are solely determined by the arrival countries customs authorities. Please see our Shipping Page for more information on your international order. Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. The customer service team was quick to respond, cancelled my order as requested, and issued a refund immediately. However I'm very disappointed they don't carry petite sizes. Order Number: Zip Code: (To prevent package theft, orders with a value of $250+ will require a signature upon receipt). Find Selfie Leslie for women at up to 90% off retail price! Pretty looking dress on the website however!! I can't wait to purchase another dress from here in the future for another event. Store credit and gift cards are final sale. Lastly the category that you navigated to to purchase the items is called "Final Sale". Once I recevied my pkg and had to return part of it - they explained which services I could use as they dont use UPS. Totally not the dress just my preference. 2023 Trustpilot, Inc. All rights reserved. They answered all my questions, we're timely, very informative about my dress questions, return, new order. We love our international Selfie Leslie family! What can Selfie Leslie do if the package is lost? I would recommend avoid this website as returning items is time consuming and costly. International orders may take around one to two weeks to arrive. However, while we will do our best to help you cancel your order, due to time differences between the USA and other countries, we cannot guarantee customer service will receive your request before the order ships. Return packages must be postmarked within 30 days of the order delivering to you. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). As of lately, the founder (or parent company) of Selfie Leslie has yet to disclose their name. Any online orders of hazardous materials including sanitizing chemicals, non-chlorinated oxidizing chemicals, acids and bases, and paint or paint-related products. So, is Selfie Leslie worth it? Princess Polly, White Fox, Motel Rock). They suggested we donate it a local charity, which we did! Find her on Instagram @dcrpoetry, 16 Best Loungewear Brands for Show-Stopping Comfort. Any original shipping and handling fees are non-refundable. Each party expressly agrees that both jurisdiction and venue shall lie exclusively in Los Angeles County, California, and that all written notices and demands may be served by email or by facsimile followed by U.S. mail with an appropriate declaration of service, and that such methodology shall be deemed compliance with all service of process and notice requirements of California law. Once an order is placed, we CANNOT make any changes. Selfie Leslie's shipping is fast and their clothes are great quality. I ordered a dress for my engagement pictures, and oh my goodness. They dont care what happens after they put it through to whoever is going to deliver it. If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. Selfie Leslie AU Returns. A tracking number will be provided to you via email once your package has shipped from our warehouse. Verification can help ensure real people write reviews about real companies. Orders are usually shipped within one - two business days (24 - 48 Hours) (Monday - Friday) of purchase from Los Angeles, CA. I went to return it and it got stuck in transit through FedEx for two weeks. Their posted final sale items are not clearly marked and then the company refuses to accept the returns. Were independently supported by our readers and we may earn a commission when you buy through our links. I ordered three beautiful dresses from Selfie Leslie and I loved them all. Need to, Your zip code will help us to provide you with the most up-to-date delivery information. When I wear their dress I never stop getting compliments.The shipment arrives very quickly.The service is excellent, once I had a problem, and they solved it for me the same day in a courteous and helpful manner.Highly recommend. Unless otherwise specified, all designs and contents featured on the website (including, but not limited to, navigational buttons and images, artwork, graphics, photography, text, etc.) The Reinhart Floral Asymmetrical Mesh Dress White should break any fashion rut you have, as it features a stunning criss-cross detail over the bust. Although the brand definitely doesn't have SheIn or other fast fashion pricing, their quality is still pretty great for their price range. If youre in the market for semi-budget-conscious clothing for a one-time event, I can recommend this brand. We like to say that our cute dresses, jumpsuits, and rompers are Australian-born, L.A.-bred, with sweet, sexy, and on-trend pieces that are sure to inspire. Their clothes are also featured in select magazines, including Teen Vogue, Her Campus, and Business Insider. See our Shipping Page for more information! Reviewer websites such as Trustpilot and ClothedUp offer favorable critiques of the fashion brand. The amounts vary country by country, but it can range anywhere from 20% to 50% of the total order value. *Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. If shes not writing, shes probably reading, re-watching Charmed (1998) for the fifth time, perfecting her latte art, or playing Pokemon Go (yes, its still a thing). It is the best I've ever dealt with! Items returned that do not meet the above requirements will not be issued store credit and you will be responsible for postage back to you. 11,341 posts. Save my name, email, and website in this browser for the next time I comment. It is far from that! But it is very far from truth. We ordered a dress for my daughter's Homecoming. THE BEST ONLINE CLOTHING STORE:THE SELFIE LESLIE STORY. I changed my mind and want to cancel my order. For Service support or assistance, text HELP to +18445493819 or email support@selfieleslie.com. Once the demand has been made, the demanding party shall select three proposed retired superior court judges and the responding party shall have three (3) business days to either accept one of the three or to propose three additional judges. Cute styles but really poor quality considering the price. How long will it take for me to receive my order in the US? We want to make sure that each of our customers receives the perfect item in their perfect fit. We are so sorry to hear that you were unhappy with the quality of your purchase.Our customers' feedback is important to us and we would love to address the quality issues with you. I have now experienced the customer service side of things where I had to cancel an order for a dress that I had ordered hours before and would no longer need due to not being able to attend the event. I went to return it and they wouldnt take it back because I took the tag off. When making big purchases Im pretty extensive in my research so that way Im not throwing away money I dont really have. (They also refunded me a partial refund to get the original dress repaired as this color was now out of stock. ) While we do our best to accommodate our customers, there is nothing about the final sale items that you purchased that suggests they are eligible for return. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Customer support answered really fast and gave me a solution! Fashion can do wonders in exemplifying your personality and moodwhich is why its important to fill your hangers with aesthetically-pleasing clothes.