Take control with averaged monthly payments, auto pay and more. The online top up system automatically sets a 1 donation, but you can change this to 0 if you do not wish to make a contribution. At E, we want you to remain with us because you want to, not because you have to. Showing North America. Head to the homepage (type Click Energy NI into your search engine and click the response that reads Click Energy - Northern Irelands Low-Cost Electricity). More information and review your options. Sat-Sun: Closed, Fax FIND OUT MORE . Please note: this offer can expire and is subject to change at any time. which is supplied to our customers as well as the environmental impact The Friends with Benefits programme means Click customers receive 20 worth of free electricity if they refer a friend or family member to switch to the provider. Top up your energy on the go with the Boost Top-up app for PAYG Smart customers. There is limited information on the providers website regarding its business plan, so you will have to contact Click Energy if youre thinking of getting your business energy tariff from the supplier. We only collect anonymous data. Customers can also contact Click Energy through social media. Equipped with a Yeti 3000X, Yeti Home Integration Kit transfer switch, four Yeti Tank Expansion Batteries, and the Link Expansion Module. did not receive enough responses from its customers. Selectra UK is not affiliated with this energy provider. Representatives are available Monday to Friday, 7 a.m. to 7 p.m., excluding holidays. ): Click ComplaintsTimberquay100-114 Strand RdDerry/LondonderryBT48 7NR. For all electricity and gas emergencies, including disconnection, outage, failure, or smell of gas, contact your electricity or gas distributor. Like a lot of energy suppliers, Click is active on both Facebook and Twitter - just send the team a private message and wait for a response. Whichever contact method you opt for, you should not expect a response outside of the Click Energy contact hours. However, there are still a few teething problems and it seems it may have been over-simplified, taking away a lot of features people found most useful. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. Or call 1-800-ENTERGY ( 1-800-368-3749 ). If you think your gas leak might be carbon monoxide, you should try and get out of the house and call a doctor as soon as possible. Top up your electricity and gas in a few taps, or show your in-app barcode at any PayPoint. If you want to get gas in Northern Ireland then there are only two suppliers available: Firmus Energy and SSE Airtricity. There were also some issues around topping up and some customer service issues reported. Write down this code and call Boost on 0330 102 7517 and they can let you know whats wrong and help fix it. We Consider Click Energy A Moderately Stable SupplierAs you may have heard on the news, the UK energy market is currently under an immense amount of stress putting several energy suppliers out of business. Lets break them down. 910 Louisiana Mon-Fri 8:30 - 5:00pm & Sat 9:00 - 4:00pm, Switch to a cheaper electricity or gas offer. Customers looking to contact Click Energy over the phone can do so during normal weekday work hours. Click Energy, Timberquay, 100-114 Strand Rd. Unless you're moving, you should already have an account. survey into UK energy companies in the last few years, so received no ranking in this respect. The 2.5+ day backup system. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. If you cannot reach an agreement on how to resolve your complaint, you should call the Consumer Council NI on 0800 121 6022 or email [emailprotected]. Thank you, your comment has been sent and will be reviewed soon. Keep both your prepayment gas and electricity supply with us for 12 months and we will credit your electricity meter with 50*. This criteria varies by the provider so youll have to check with Boost if youre eligible. A prepayment meter lets you manage and control how you pay for the energy you use. Every month you can receive payment for every 50kw of green energy you produce and sell to Click. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. Email: Customer Service, Large Business Sat: 8:00am-5:00pm ET There are other payment options available (such as quarterly direct debit or pay on receipt of bill) but you will likely be asked for a 150 security deposit if you wish to use one of these alternative methods. The Free Click Energy NI Top Up App. Call 888-333-4465. Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! It seems that some customers were not informed about price hikes in October 2019 which made Click more expensive than some other providers. Manage your energy your way Top up on the go It's easy to complete your Electric Ireland top up via text message. 58% of people rated their service as bad with only 8% for good and 8% for excellent. 1001 Liberty Avenue The services and products featured on Selectra.com.au are just a small selection of available offers, plans, products, and/or providers available on the Australian market. Customers with questions about Click Energy plans can call their sales team at1300669432 during the week from 8am to 6pm. Hours: 7:30am - 8:00pm CT Monday-Saturday. The scheme was set up to help vulnerable and low-income customers afford these higher energy bills and, if youre eligible, youll be placed in either the core or broader group. Hover over the "Account Management" icon in the top navigation and click the "Renew" link. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. Established in 2015, it remains one of Northern Irelands smaller energy suppliers, catering for just around 4% of consumers. This lets you message a customer service agent from the website and receive an answer almost immediately. These cookies allowed us to study how users navigate on the website. Just the way it should be. Log in to renew or transfer your service, Supply Chain Responsibilities & Disclosure. Youll be entered into the scheme automatically and will receive a letter by the end of December. Click Energy has a number of methods for paying an energy bill, which are predominantly online. Top up any phone in any country fast and easy. If you receive the Guarantee Credit element of Pension Credit, youll be in the core group. If you encounter any problems with your Clickback account, you can call the companys helpline on 020 8201 6483 (Monday to Friday: 9:30am to 5:30pm). Level 1, 90 Collins St If having a smaller supplier that can still grant you benefits like discounts and loyalty points then maybe Click Energy is the best supplier for you. Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. These are Monday to Friday from 8am to 8pm, and Saturday from 9am to 4pm. There are several ways to contact Click Energy. Report your outages online and stay up to date on changes. Please choose from the options below and fill out the form. You can also view your location on your bill. Unfortunately, there is currently no Click Energy app. When topping up online, you can choose to make a 1 to 20 donation to the charity. 1-888-548-7540, 1-855-337-7006 1-866-863-1658, Postal Service Find out more & manage cookie settings. What are Click Energys Electricity Plans? Download our app today where you can top up your account, borrow a 5 and loads more. They use a mix of biomass, wind and solar to provide energy to their 30,000 customers and all new customers will be placed on green versions of their tariffs at no extra charge. FIND OUT MORE . If your credit hasnt gone onto your meter, there are a few things it could be: If its another reason, an error code should show up on your meter. If you cant get through and dont have time to wait on hold, you can ask Click to call you back at a time that suits you. Login details saved for quick login. Remember that Click Energy currently only supplies electricity so you will need to find another supplier for your gas if you choose to switch. NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. You can use all the other Click Energy contact methods (social media, email, request a call back) outside these hours, but you will not receive a response until the provider reopens. Selectra UK is not affiliated with this energy provider. New customers can also plan their move with Click Energy onlinewhen signing up. Valued up to $5949.90. New customers just need to choose if their connection address is an existing connection or a new house. Get started by telling us where you are. Give us a call now, sit back and let us do the work. With Refer-A-Friend your friends win, too, with a $50 Visa Prepaid Card when they enroll with Direct Energy. We will never communicate your details to third party. The Click Energy top up online option is probably the most convenient way to top up your credit as you can do it from the comfort of your home at whatever time suits you. The govenment have set an energy price guarantee, Click below to find out more. If youve had a power cut, you can call your Distribution Network Operator on 105. This is based on 125 customer reviews. If you are moving to a new address, just fill out your service address information for your new home. You can top-up your gas and electricity at any PayPoint, Payzone or Post Office. Do they offer smart meters and should you consider switching? Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. did name Click the top electricity supplier in Northern Ireland with an overall customer satisfaction score of 84%. Click Energys Day & Night Tariff allows eligible customers to make huge savings on their electricity, with especially cheap rates available throughout the night. This has improved to 75% by the following year, which was the highest percentage achieved amongst the five suppliers in Northern Ireland. Click Energy will only use this as part of the sign-up process. Vends displayed on screen. The top up phone number to call is 150 from your mobile device. Change Location. Click energy has one variable-rate plan on offer at the moment. There are a handful of benefits that come with being a Click customer. The correct contact number for Utilita top-ups is 0345 2068 333. Report an Outage. Email: Customer Service, Direct Energy Click Energy does also offer a business energy tariff to help keep costs down and offer energy efficiency. If you wish to phone the provider, you will only get through to a call agent during these hours. If you have a problem and wish to place an official complaint, you can use the Click Energy phone number or send an email using the same details mentioned earlier: Alternatively, you can send a letter of complaint to the following address (make sure you include your contact details so Click Energy can get back to you! ClickEnergy is regulated by the Utility Regulator for Northern Ireland. Add insulation, replace equipment, or get rewarded for the energy you're already saving. Or leave us your details and we will call you! Want to Top up your EE mobile over the phone? All business queries should be directed to [emailprotected]. To get started with a prepay meter, call us on 0330 094 5800. Or leave us your details and we will call you! The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. Request a call back If you can't get through and don't have time to wait on hold, you can ask Click to call you back at a time that suits you. The goal was to become a new breed of electricity provider that would provide excellent value, good customer serviced and clear billing. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. The correct email address for information on this tariff is [emailprotected]. Residential; Business . These can then be topped up on the website in order to receive more discounts. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. Text OUT to report an outage. This kicks in when you have used up the 1/2 emergency credit automatically provided. The main plus points of using Click Energy are: However, there are some drawbacks too. If youre currently a Boost customer and are moving house, youll have to call Boost on 0330 102 7517 and let them know: Let us set everything up for you and leave you with one less thing to think about when moving house!