Click here to learn more. Note: In the past 12 months, we have not sold or shared personal information from the App. People love getting paid quicklylike, if Im reimbursing a friend for my share of a mealand fraudsters exploit this vulnerability.. It is accepted as proof of who you are, where you live and how old you are. This Privacy Notice applies to theZelle app (referred to as the App from here on out). What if I don't have the required documentation? Our App is not intended for children under the age of 18. Yes, this option is available with some transfer providers, but typically only with companies that offer cash pickup transfers. Sending a payment to a company but confused about which address to use? Simply by doing business with a banking institution over time, you can start to build your trustworthiness in the eyes of the financial community. But when you Zelle the $300 back, you realize the payments were fake, and youve just lost your money. Attn: Privacy Office, 5801 N Pima Rd, Scottsdale, AZ 85250. sharing for affiliates everyday business purposesinformation about your creditworthiness, affiliates from using your information to market to you, sharing for nonaffiliates to market to you. Requires setup in City National Online. Call our customer support team at (985) 735-6555 for assistance if you have trouble enrolling. Once the money is sent, it's gone. Schedule your meeting at your nearest branch or over the phone. That is why these services should never be used for commercial transactions but only to transfer small amounts of money to people you know.. MoneyGram is one provider that needs to see your official photo ID but not necessarily your SSN. For our everyday business purposessuch as to process your transactions, maintain your Zelle App Profile(s), respond to court orders and legal investigations, or report to credit bureaus. Save time and money with better banking benefits and special services. For our marketing purposesto offer our products and services to you, For joint marketing of the Zelle service with other financial companies, For our affiliates everyday business purposesinformation about your transactions and experiences, For our affiliates everyday business purposesinformation about your creditworthiness. Zelle is a fast, safe and easy way to send and receive money with friends, family and others you trust - no matter where they bank1. Nearly 10,000 financial institutions have joined Zelle since its launch in 2017,. It's important that you know and trust those you send money to. We recommend our users to update the browser. There are plenty of legitimate reasons why someone might not have a Social Security number. Set up direct deposit and you may get your money up to two business days early - exclusively for Chase Secure Banking customers. The FBI warns about these phishing scamsthat lure you in and get you to take the bait, noting that any ploy that leads a victim to giving a scammer access to their Zelle account is extra risky. What recipient bank account details will I need to provide when sending funds to China? Marcus by Goldman Sachs provides customers with a range of financial services: Marcus is available in all 50 states in the U.S., comes with a free debit card, and doesn't charge for incoming wire transfers, either domestic or international. A recent . When you leave our App and visit those websites, you are bound by the privacy notices of those websites. This is probably the most common scam, according to experts, and it has several forms. In the news: There have been reports in the media that banks have declined to help victims of scams and fraud due to Zelle's lack of fraud protection. The pandemic normalized contactless payments, anddigital walletoptions have popped up everywhere, including places that used to only accept cashlike farm stands, garage sales and even your babysitter. After you've enrolled, simply add your recipient's email address or U.S. mobile number, the amount you'd like to send or request, review and add a memo, and hit "confirm." In most cases, the money is typically available in minutes1. Chase Overdraft Assist does not require enrollment and comes with eligible Chase checking accounts. We maintain technical, physical, and administrative security measures to protect against loss, misuse, unauthorized access, disclosure, or alteration. If someone you don't know is requesting a payment via Zelle, I'd suggest declining," Rossman said. Weigh the requirements when considering a money transfer specialist thats right for your needs. Examples of personal information include, but are not limited to, first and last name, email address, telephone number, IP address, device information, bank account information. No waiting period beyond email verification. Companies not related by common ownership or control. These measures include computer safeguards and secured files and buildings. Limit the use of sensitive personal information. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. "Zelle is safe because it uses data encryption which offers users increased protection. But some well-publicized incidents of fraud are a cause for concern, and Zelle's consumer protection isn't especially robust if things go wrong. They can be financial and nonfinancial companies. However, if you do not have one, but you are already of legal age and studying at college or university, you will not have any problems, since many banks offer special accounts for students. We generally retain information for as long as it is necessary and relevant for our operations and to comply with applicable law. Some even offer free checking accounts with no minimum. Knowthe categories and specific pieces of personal information we collected about you, our business purposes for collecting personal information, the categories of sources that weve collected personal information from, the categories of third parties that weve disclosed personal information to, whether weve sold or shared personal information to a third party in the preceding 12 months, and the categories of third parties with which weve sold or shared personal information. In the section below, we list the reasons financial companies can share their customers personal information; the reasons Zelle chooses to share; and whether you can limit this sharing. Personal information means information that identifies or can be used to identify you directly or indirectly. to offer our products and services to you, For our affiliates everyday business purposes, information about your transactions and experiences, . They'll also use it to check your credit score and banking history to decide if they want to approve you for an account. Plus, if you earn any interest, that can be reported to the IRS. And remember: Scammers are sneaky, but if something seems off about a monetary transaction, it probably is. The details you need to provide when sending a cash transfer are a little different, as you will typically need to supply: Its also worth remembering that you will need to be at least 18 years of age to send a transfer overseas. Each company can set their own requirements for what information and proof of ID you need to send or receive a transfer. As such, we are obligated to collect certain information from our users to verify their identities. To report fraud or a scam please fill out the form on this support page. Search for a provider that consistently offers competitive exchange rates. These include: IBANs are not used in the United States, but banks and transfer providers in some countries will require an IBAN to be provided before the transfer can be processed. Whether youre using theZelleapp or usingZelledirectly through your bank or credit unions banking app, the only information youll need to share is an email address or U.S. mobile number tied to a bank account in the U.S. Additionally, authentication and monitoring features are in place to help make your payments secure when youre sending and receiving money. Even so, we honor the following data privacy rights, regardless of whether we are obligated by law and regardless of your state of residence. CreditDonkey is not a substitute for, and should not be used as, professional legal, credit or financial advice. Check with your financial institution. Credit history may seem unnecessary now, but in the long term, it can be an invaluable asset. Get Readers Digests Read Up newsletter for more tech, cleaning, travel and fun facts all week long. This information can include: When you are no longer our customer, we continue to share your information as described in this notice. The good news? Advertiser Disclosure. Note: Under certain circumstances, we may not be able to delete your information because we have a legal obligation or other reason that we must retain it. {"menuItems":[{"label":"What information do I need to send a money transfer? box as an address when transferring money? We publish data-driven analysis to help you save money & make savvy decisions. And unfortunately, getting an SSN can take months, if not years. The Zelle Network User Service Agreement defines eligibility requirements to use the App. You may also call 844.428.8542 (Sunday - Saturday, 10am to 10pm ET, excluding New Years Day, Independence Day, Thanksgiving, and Christmas) to request a copy by US mail. Find out the latest data on how much money is being sent around the world in remittances. Banks help you build a financial historyWithout financial history (like a credit score), it may be impossible to get a loan for a car, home, college education, or a business. If you make a mistake and the funds are sent to the wrong account, theres no guarantee that youll be able to recover those funds. such as to advise you of information regarding your. How to exercise your data privacy rights. We will not discriminate against you for exercising your choices and rights. By . While PayPal offers significant protection from fraudulent transactions, Zelle, for example, does not offer such protection, says Steven J.J. Weisman, a lawyer and professor of white-collar crime at Bentley University. 17. You can become a member of Alliant Credit Union by joining Foster to Success. If you list an expensive item and have a very interested buyer, make sure its legit. Financial companies choose how they share your personal information. You can begin your application online, but you will need to visit a local Social Security office or card center to complete the application process. Many require a verified physical address for your transfer to be approved. Your authorized agent will be required to produce a signed authorization from you and additional identity verification may be required. For over 25 years, Early Warning has been a leader in technology that helps move money fast, safe and easy. Request that we deleteyour personal information. Similarly, you likely wont be able to get your money back if you fall victim to a gift card scam. All categories listed below in Section 4. Personal information does not include information obtained from public sources or information that is made available by federal, state, or local governments. We are not responsible for the privacy practices of these third-party websites, which are governed by their own privacy notices and practices. This urgent request may come in an email, text message, direct message on a social media site or even a phone call. You may not be able to get credit cards, either. declined to help victims of scams and fraud, unauthorized transactions are usually fully reimbursable, How to easily delete all of the photos and videos on your iPhone at once, How to back up photos from your iPhone using iCloud storage, How to recover deleted photos from your iPhone's Recently Deleted folder, iTunes, and more, How to back up an iPhone to iCloud, your computer, or an external hard drive. If you lose your phone and have the Zelle app, a criminal can initiate transfers from your account, but in the majority of cases, Zelle scams boil down to trickery, Contos points out. [A New York Times (opens in new tab) story on Zelle fraud from March 2022 suggests linking your Zelle account to your mobile phone number right away, so that a crook can't link their own number . However, doing so will immediately terminate your ability to use the service. Our App is not intended for children under the age of 18. Your rights regarding your personal information. Our affiliates include Early Warning Services, LLC, clearXchange LLC, Authentify, LLC, Early Warning Information Solutions, LLC. You dont need to share sensitive financial or personally identifiable information when sending or receiving money withZelle. Companies related by common ownership or control. We are located in the United States. For example, if you use Zelle to purchase an item from Craigslist, and it turns out you were scammed, Zelle won't refund you. Other times, a criminal will impersonate a legitimate company, organization or government agency and request a payment from you via Zelle. If you send money to the wrong person, you're basically at the mercy of that stranger to send it back.". Once there, they can now use Zelle to quickly get money out of it. It's backed by hundreds of banks, and sending and receiving money between accounts only takes minutes. But youll nearly always need to submit at least your government-issued ID, like your drivers license or passport, to continue through the transfer process. . If you need assistance with theZelleApp, please contact Consumer Services athttps://www.zellepay.com/contact-us. Reasons we can share your personal information. Under certain circumstances, we may not be able to correct your information because we have a legal obligation or other reason in which we must retain it in its current state (e.g., the nature of the data, the source of the data, to comply with law). As a visitor to our website, zellepay.com, our Website Privacy Notice also applies. In order to make a payment request to one or more U.S. mobile numbers, the mobile numbers must already be enrolled with Zelle. The short answer is that you can't make a Zelle account without a bank. Learn how to pick the right service to send your money to Uzbekistan. It's wise not to underestimate the value of having a bank account. What information do I need to send a money transfer? Western Union allows you to send in person at over 500,000 locations in over 200 countries. The lottery scam can be used for any prize. Customer service representatives can be reached at 844.428.8542 (7 days a week from 10am-10pm EST, excluding New Years Day, Independence Day, Thanksgiving and Christmas). Make transfers to over 120 countries in 40+ currencies, The recipients home address (supplying this information is optional with some providers), ABA (American Bankers Association) routing number, SWIFT (Society for Worldwide Interbank Financial Telecommunication) or BIC (Bank Identifier Code), Photo identification for yourself (a passport or drivers license will do), Your recipients full name (this must match the recipients name as it appears on their ID), Your banks BSB (Bank State Branch) number, Photo ID, for example your drivers license or passport, The reference number quoted to you by the person who sent the transfer, Proof of address dated within past 3 months. We collect personal information when you use the App, including: When you use the App, we collect, use, and disclose personal information for the following business purposes: 6. Who we disclose personal information to. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. Hundreds of banks and credit unions now offer Zelle as a service. An important aspect of this scam is that the fraudsters never even need to know or phish the victim's password. Make sure youre aware of the fee the bank or money transfer provider charges for handling the transfer, and check whether the receiving bank will take a cut by imposing its own fees. Money transfer businesses, which often solely send money between countries, sometimes have reporting thresholds as low as $1,000. See below for more on your rights under state law. Unlike traditional financial transfers, such as wire transfers, which can take a day or longer to process, Zelle transfers happen instantly, explains Brian Contos, Chief Security Officer of Phosphorus Cybersecurity in Nashville. Our services are available for eligible United States users only. In many cases, it all comes down to whether you authorized the transaction; if you did, you're not protected. With this type of scam, scammers send emails or text messages that appear to be from a business that the user does business with. Finder.com is an independent comparison platform and More severe malware could hijack banking apps like Zelle and send money directly from your account, Bischoff adds. Banks usually ask for your SSN so they can verify your identity. In other words, please do not use the App if you do not agree with this Privacy Notice. But you're not entirely without protection. They have approximately 4,200 branches across the nation, and 17,000 ATMs, ensuring you'll have access practically everywhere. But unauthorized transactions are usually fully reimbursable. You can control how and when you want to receive notifications from us by following the instructions within the notices you receive from us and by updating your preferences in the App. For requests made online, at a minimum, your identity will be verified through your existingZellepassword protected account and a One-Time Password (OTP) secure authorization. Calling us at 844.212.9102 (Monday through Friday, 8am to 5pm AZ, excluding federal holidays) to submit your request. If your mobile telephone number has changed, you will need to call customer service for assistance with your profile. It's important that you know and trust those you send money to. It describes the personal information we collect, how its used and disclosed, and the choices you can make. Catfishing or romance scams are also increasing in frequency. If you report a Zelle scam immediately, you may get your money refunded, but some banks are taking the position that the Electronic Transfer Act does not apply to many victims of Zelle scams. To help us protect your personal information, we maintain technical, physical, and administrative security measures to protect against loss, misuse, unauthorized access, disclosure, or alteration. You can also prove your identity with a Green Card, visa, foreign passport, or alien ID card. I cover the intersection of money and everyday life. No Monthly Service Fee for up to 5 years if you're a student between the ages of 17-24 at account opening with proof of student status. Go to https://www.zellepay.com/privacy-policy. Jeremy Harshman is a creative assistant at CreditDonkey, a bank comparison and reviews website. Advertiser Disclosure: Many of the offers that appear on this site are from companies from which CreditDonkey receives compensation. From time to time, we may update this Privacy Notice. You should consult your own professional advisors for such advice. Yes, if using an online transfer company you will need to register for an account before you can send any money. You can use Zelle to send money to anyone with a U.S. bank or credit union account. Talk with a financial professional if you're not sure. Opinions expressed here are author's alone, not those of the bank, and have not been reviewed, approved or otherwise endorsed by the bank. We will not share nonpublic personal information about you within our family of companies other than for our Everyday Business Purposes unless we first provide you with further privacy choices. It's used to report your income to the IRS and issue government benefits after you retire. They could claim that you owe them money for a past due charge, that your water bill is late and the service will be stopped if you dont pay immediately, that you were short on your taxes, or that you failed to pay a traffic fine and a warrant will be issued for your arrest, says Contos. The Better Business Bureau has warned of fake buyers who pretend to pay for an item, then trick you into sending them money back. For administrative purposes such as to advise you of information regarding your Zelle App Profile or a transfer you have initiated or received. You'll also save time, money, and frustration when dealing with service providers. To request a copy of the specific pieces of personal information we maintain about you, see Section 11 for instructions. No waiting period beyond email confirmation. When your personal information is released to: a. State laws and individual companies may give you additional rights to limit sharing. Zelle runs through your personal bank's digital infrastructure, so it's as secure as your bank. We do not sell or share personal information collected from the App to third parties. Thats entirely up to you. Almost all scams involve instilling a sense of urgency in victims, Bischoff says. What recipient bank account details will I need to provide when sending funds to India? If Zelle is the only one available to you, Bischoff says, it could well be a scam., To avoid having your Zelle account and other accounts taken over by hackers, never provide your username, password or PIN in response to any email, text message or phone call unless you have absolutely confirmed that the request for this information is legitimate, which it never is, Weisman says. The types of personal information we collect and share depend on the product or service you have with us. Am I required to share my Social Security number? However, all information is presented without warranty. Simply visit your bank's website or download its app to begin sending money. We do not knowingly collect personal information from children. Zelle is a P2P (peer-to-peer) system that allows you to send money quickly and conveniently from your credit card or bank account, only requiring you to enter the recipients phone number or email address. Sign up for an account and pay no fees to send quick and easy money transfers to multiple beneficiaries. MoneyGram also offers online and in-person transfers to more than 200 countries, with some 350,000 agent locations around the globe. You may be charged a fee by your bank for receiving an international transfer, which you need to verify with the bank. All financial companies need to share customers personal information to run their everyday business. Fin. Manage your money, see your accounts, and pay your bills using the Chase Mobile, Send and receive money in moments using Zelle. Yes, it is possible! Federal law gives you the right to limit only. Some of the safeguards we use are firewalls, data encryption, physical access controls to our data centers and information access authorization controls. Zelle is a convenient way to send and receive money from friends, family and other people you know and trust. If users do this, they may download malware that can steal their personal information.. A Social Security Number is a unique identification that keeps track of your entire financial life. The last thing you want to do is disclose your own or your recipients account information to a dodgy company. That said, there are a few ways around this little problem. Learn more about. There are two ways to use Zelle: through participating banks and credit unions; or via the Zelle mobile app. "If you're exchanging money with someone for the first time, use something like PayPal. Want to send USD to the Democratic Republic of the Congo? Get updates on the latest deals and keep up with the best money moves. Follow us on Twitter and Facebook for our latest posts. Zelle and the Zelle marks used herein are trademarks of Early Warning Services, LLC. A formal agreement including agreed upon rules and protocols between nonaffiliated financial companies that together market financial products or services to you. If this information is incomplete, inaccurate, or not current, please update your information by accessing your profile in the App. She joined Finder in 2016 as an editor, germinating the site from money transfers to include the wide scope of personal finance. Who can use Zelle? Its also worth pointing out that you may be charged a fee by your bank for receiving an international transfer. To opt out of marketing communications from us aboutZelle, use the options in the communications we send (i.e., click on the unsubscribe link) or send an email request torequestoptout@earlywarning.com. Get more for your money. Know how to send or request money using Zelle without a smartphone? Increase business efficiency with zero transaction fees and same-day transfers. You can update your personal information at any time by accessing your profile in the App. If you have a valid account with any of the banks that use Zelle like Bank of America, Chase, Capital One or USAA you're already set up for domestic transfers of up to $2,500. Submit identifying documents and speak to a representative. [1]Zelledoes not send nor initiate the transfer of money. Read this guide to know which banks don't require an SSN. Restrict Nonpublic Personal Information Shared with Non-affiliated Third Parties. Confirm details with the provider you're interested in before making a decision. No minimum deposit to open an account and get started. All rights reserved. Find answers to all your questions about Zelle, plus the best way to get in touch with us if you need assistance. We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures. No Chase fee on incoming or outgoing wire transfers; can be completed online or over the phone. From a privacy perspective, it's safer than alternatives, like Venmo and Cash App, since it's harder for scammers to access users' personal information," said Nishank Khanna, chief marketing officer at Clarify Capital. Learn how we maintain accuracy on our site. Restrict Nonpublic Personal Information Shared with. Keeping your profile information up-to-date is very important. Other banks may require $25, $50, $100, or more minimum deposit. Apart from your recipients bank account details, you will also need to provide some specific details about the transfer, including: If you dont have a bank account or merely prefer cold, hard cash, youll find providers that accept cash payments for international money transfers.