Little did I know, for him, it was a phone call away! Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . :$6K . merlex auto group lawsuit Finally, one place to get all the court documents we need. and why? its only been two weeks and he has proof he put down what you asked for.". Those sold cars are still being advertised. Estimated amount consumers saved since 1997: $15,590,010,907. Bait and switch tactics, not one car pictured I was interested in was available. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. They gave me a different one that needed new Brakes and tires. Price of the car is $14,966. Consumers want to see how a business took care of business. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. We've either got it - or we can get it. I was scared that they will break my doors, windows and home stuff. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. How those businesses take care of those complaints is what separates good businesses from the rest. I Talked with a sales person who handed me the set of keys and walked away. Very informative. BBB Business Profiles generally cover a three-year reporting period. Specialties: High End Used Car Sales. Bought the car was clean everything was ready. I was very scared that they will frighten my daughter and neighbors. I had told them that I was interested in one car and my daughter was interested in another. As a matter of policy, BBB does not endorse any product, service or business. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! Consumers eligible for the Litigation Class are those . The manager Walter prepared Purchase Documents set. The sals person was nice but this dealership runs some kind of scam. There is no any information about the financing by Pentagon Credit Union. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. I decided to go back and read some of the reviews more closely. In the original write up they said that the car ran perfectly. Ripoff Report | Merlex Auto Group Review - Arlington, VA He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. Got a particular new car in mind? Merlex Auto Group Dealership in Arlington, VA | CARFAX Etta cost are not listed in ads or on their website. The Merlex Auto Group Way. BEAUTIFUL CAR WITH LOW MILES! DO NOT PURCHASE A CAR FROM HERE! If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! BBB is here to help. Corporate Advocacy Program: How to repair your business reputation. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. Its HIS car, not mine. BBB Business Profiles may not be reproduced for sales or promotional purposes. Case Summary. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Will never give them my money. Merlex Auto Group (@merlexautogroup) - Instagram Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! There I was told that car needed a new engine! 185 were here. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! I left with a Mercedes certified vehicle that has all of the bells & whistles. Copyright 1997-2023, Ripoff Report. Jason and Walter treated me with kindness and respect. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. I contacted "Walter" who quickly asked "when can i come in? The posting time indicated is Arizona local time. I spoke with substitute manager for that day Ray Kandahari. Anyone from afar could see that the reason they were doing this was because we left a negative review. merlexautogroup.com - Merlex Auto Group | Used Deale - Merlex Auto Group After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. REBUTTAL BOX !! It's been two days, I have not heard from him since. they are not trustworthy! I get to the dealership and the truck was not in the lot. Absolutely incredible!!! Beware! View all hours. Don't waste your time! It may not be copied without the written permission of Ripoff Report. Established in 2014. 10 stars!!! Beat local competitors. On April 3, 2018 I got a bill and welcome letter from Ally Financing. Specialties: High End Used Car Sales. Was clean and in great condition. How those businesses take care of those complaints is what separates good businesses from the rest. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Ass Fks, Stay Away! Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. You never know. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . Public Records Policy. The cherry on top is the wash and detail they provide as you are preparing your paper work. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram we have that vehicle on the lot and come and talk to Jessie. 1105 N Glebe Road, Arlington, VA 22201. 3.7. BBB Business Profiles may not be reproduced for sales or promotional purposes. High End Used Car Sales. #1 Luxury Auto Dealer in the Washington, DC Area! Merlex Auto Group. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. My owners would have either fired him or fired me for not firing him the way he acted on the phone. i brought it in the next day and showed Ramil. Get more reviews from your customers with Birdeye. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. BBB reports on known marketplace practices. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Who is ED Magedson - Founder, Ripoff Report. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. I was contacted, via e-mail once, and once only!!!! All business will get complaints. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. Website. Server location. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! Child safety. This profile is powered by Birdeye. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. YOU HAVE BEEN WARNED! There is no any information about this second line of financing. 1105 N GLEBE RD, ARLINGTON, VA 22201. Some of the employees are rude and not helpful. Advertisers above have met our I said I want to return car. Wondering if a report is missing? Completely Dishonest and Fraudulent!!! It looks like they advertise low prices to get you to come there and then show you their more expensive cars. They definitely give you the star treatment here! THAT NIGHT, lights appeared in the dashboard. Ripoff Report | merlex-auto-group complaints, reviews, scams, lawsuits Completely Shady, especially Ray the owner. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." We DO NOT remove reports. On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. This is the best way to manage and repair your business reputation. Texted them to tell them and was told to take it to their shop which was fixed! Sales. Merlex Auto Group Reviews - Arlington, VA | Cars.com He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Walter gave me the discount I needed to secure the purchase. Caution!! The Purchase Documents set is thinner by 1/3. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. They told us the car was on the lot, but upon arrival, the car was no longer at their location.